Cancellation Policy

You can cancel your subscription to the csMentor service at any time by selecting “Cancel My Service” on your My Account page at www.csmentor.com or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

When you cancel, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current monthly billing period.

 

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.

 

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

 

Cancellations by Us


We reserve the right to suspend or terminate your service or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.